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FAQ's FAQ's
Here are a few of the frequently asked questions. To provide you with the best customer experience, your feedback is greatly encouraged. If you have any questions please send us an email at customersupport@baljaru.com
Q. How long will it take for my items to arrive?
A. It will usually take 5 - 10 business days for all orders to arrive. Shipping times vary from product-to-product; based on demand and shipping location.
Q. Where can I place an order from?
A. You can place an order from any country, we ship Worldwide.
Q. Is shipping really FREE?
A. Yes,Â
Q. Will I receive a confirmation number when I place my order?
A. Yes, all customers will receive an order number after placing their orders.
Please contact us if you don't receive one within 24 hours.Â
Q. Who can I contact if I have a problem with my order?
A. All inquiries can be forwarded to customersupport@baljaru.com
Q. How can I pay?
A. We accept all Major Credit Cards: Visa, Mastercard, PhonePe, Paytm, Google Pay.
Q. Is Checkout on this site safe and secure?
A. You can be absolutely sure that all purchases here are safe and secure.
Q. If I enter my email address will you sell my information?
A. We do not sell our customers information. Emails are strictly for follow-up and to send newsletters of our promotions and coupons for discounts.Â
Q. Can i return this product?
A. YES , For more read our Return and Refund policyÂ
Q. Items that are excluded from the return or refund policy.
1. Used or Altered Products
  - Returns and refunds may not be accepted if the product shows signs of use or   has been altered in any way.
2. Damaged Products Due to Customer Handling
Instances where the customer is responsible for product damage through mishandling may not qualify for returns or refunds.
3. Products Without Original Packaging
Some platforms require products to be returned in their original packaging; failure to do so might impact eligibility for returns or refunds.
4. Specific Categories or Products
Certain products or categories may have restrictions on returns, such as personal care items, perishables, or customized products.
5. Clearance or Final Sale Items
Products marked as clearance or final sale may not be eligible for return or refund, as communicated in the terms of purchase.
6. Time Limit for Returns
Many e-commerce platforms set specific time frames for initiating returns; exceeding this window might result in the rejection of return requests.
7. Promotional or Discounted Items
Terms for returns and refunds on items acquired during promotional or discounted sales may have unique conditions, and customers should be aware of these nuances.
E-Mail📧 customersupport@baljaru.com